FAQ
How do I pay for items purchased on Toys & Treasures?
We accept payment via PayPal.
PayPal is the industry standard for secure payments to web merchants. You pay PayPal directly, your financial information is NOT shared with us or any other 3rd party. When you checkout, you are directed to the official secure PayPal site to complete the transaction. You do not need a PayPal account, you can pay PayPal via American Express, Master Card, Visa, Discover, or Bank Account Transfer without creating an account.

What are your terms of sale?
• We reserve the right to cancel any sale for any reason.
• Refunds or exchanges are governed by the terms of our Return Policy.
• We are not responsible for a package once it is accepted by the Postal Service (or any other delivery service). For information about the purchase of shipping insurance, please see our Shipping Policy page.
• Promotions may not be combined unless otherwise stated

What is the condition of the products you sell?
Unless sold as a vintage item or otherwise clearly specified as pre-owned or used, all of the products we sell are new, factory-sealed packages. We sell our products as toys and do not guarantee that they meet any particular collectible standards or grades. As products age, some degree of shelf wear is inevitable. In the case of certain products where we think that the condition of the outer packaging is an important part of the purchase, we individually wrap the products as soon as we receive them.

What should I do if I have a special request?
Please email us at service@toysandtreasures.com. We will do our utmost to accommodate your request.

 

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